Privacy Policy

Erica Marasco Coaching ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, app, and services (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide, including:

• Account Information: Name, email address, password
• Payment Information: Credit card details, billing address (processed securely by third-party payment processors)
• Profile Information: Optional information you choose to share
• User Content: Journal entries, community posts, messages, feedback
• Communications: Emails, support requests, survey responses
• AI Coaching Conversations: Your interactions with our AI Coach

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Send marketing communications (with your consent)
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who perform services on our behalf (payment processing, email delivery, hosting, analytics)
• Legal Requirements: When required by law, subpoena, or legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact: